Shipping Policy

1. Shipping Coverage
We currently ship to locations within India. If you need international shipping, please contact us at minutesoupscare@gmail.com before placing your order.

2. Processing Time
• Orders are processed and dispatched within 2-4 business days (excluding weekends and public holidays).
• Once your order is processed, you will receive a confirmation email with tracking details.
• Delays may occur due to unforeseen circumstances like high order volume, public holidays, or logistics issues.

3. Estimated Delivery Time
The estimated delivery time varies based on location:
• Metro Cities: 5-7 business days
• Other Cities & Towns: 7-10 business days
• Remote Locations: Additional 3 days may apply
Delivery times may be affected by factors beyond our control, such as courier delays, weather conditions, or government regulations.

4. Order Tracking
Once your order is shipped, you will receive a tracking number via email/SMS. You can track your order on our website or through the courier partner’s website.

5. Delivery Issues
• If your order is delayed beyond the expected delivery date, please contact our support team at minutesoupscare@gmail.com
• If the package is lost or damaged during transit, we will assist in resolving the issue.
• In case of an incorrect delivery address, we are not responsible for failed deliveries. Please double-check your address before placing an order.

6. Cash on Delivery (COD) Policy
• COD is not Available

8. Returns Due to Non-Delivery
If an order is returned due to non-availability or incorrect address, the customer may be responsible for reshipping charges. Please ensure someone is available to receive the package.

9. Contact Us
Email: minutesoupscare@gmail.com
Phone number: 7305193771